Customer Service

I don't want to order over the internet, how can I place an order?
Easy! Either call us toll free at 877-433-6611, or mail an order form to:

Girlfriend Grams
PO Box 231735
Encinitas, CA 92023
What credit cards are accepted on your site?
We accept Master Card, Visa and Discover.

When ordering via mail or phone you can use any of the credit cards listed above or you can send a check.
When does my product ship?
Once your order ships, you will receive an email with your shipping information.
Is there sales tax?
A sales tax of 7.25% is added to all orders shipped to California addresses (7.75% in San Diego County and 8.5% in San Francisco County). Sales tax is not charged on shipments outside California.
What is your exchange and return policy?
While we are confident that you will love your purchase, we understand that sometimes things just don't work out. Returns are accepted within 30 days of original purchase date. Returns will only be accepted on unused products. You are responsible for shipping and handling. Use this form to request a return.
Do you sell gift certificates?
Yes we do. Click here to purchase your Girlfriend Gram Gift Certificate!
How often do you get new products?
We are constantly adding new fabulous products to our inventory. Be sure to check back often for the latest fashions, spa products and home accessories.
Who can I contact if I have questions about credit charges, order status or returns and refunds?
You can get in touch with a customer service representative via e-mail at: info@girlfriendgrams.com or call us toll free at 877-433-6611.
How will I know if my order has been received?
You will receive an email confirmation of your order.